Social Services Designee
The Social Services Designee coordinates the plan of care for a resident, from admission to discharge. Acts as the primary contact between resident/family and healthcare personnel to ensure necessary care is provided promptly and effectively. This position and works closely with Social Workers, and the entire resident care team.
- Participate in admission and discharge planning, and the development of care plans.
- Coordinate the overall psychosocial care plan for residents.
- Provide support and advocate for resident/patient and their family.
- Maintain knowledge of community resources including the arranging of interpreters for residents/patients with English as a second language or with no understanding of English.
- Assist residents/patients with financial and legal matters i.e.: POA, applying for Medical Assistance, referrals to lawyers, referrals to funeral homes for preplanning arrangements, guardian/conservator.
- Coordinate provision of services, interventions for grief, bereavement and end of life issues.
- Inform residents/patients, families and responsible party of their rights.
- Demonstrate knowledge of federal and state regulations as well as community policies and procedures as they apply to the position and participate in on-going education.
- Coordinate the discharge planning for residents/patients to any destination including the home health services, medical equipment, meals and other supports for a safe and successful discharge.
- Perform other duties, tasks and/or projects as assigned.
- Related coursework in social work or psychology
- Hospital or nursing home experience
- Experience with geriatric population
Knowledge, Skills, and Abilities
- Knowledge of medical setting and terminology.
- Knowledge of applicable laws and regulations.
- Knowledge of community resources.
- Strong verbal and written communication skills.
- Ability to intervene in crisis.
- Ability to work effectively with multi-disciplinary teams.
- Ability to read, write and communicate in English.
- Ability to draw conclusions from written or computer generated materials.
- Ability to make decisions from limited information.
- Ability to report information, make public contacts and handle multiple priorities.
- Ability to make non-routine or unexpected judgments and implement recommendations/plans by coordinating persons and/or other resources.