100 GlenOaks Drive, New London, MN 56273

(320) 354-2231

Social Services Designee Job Description

Social Services Designee

Job Summary

The Social Services Designee coordinates the plan of care for a resident, from admission to discharge. Acts as the primary contact between resident/family and healthcare personnel to ensure necessary care is provided promptly and effectively. This position and works closely with Social Workers, and the entire resident care team.

Essential Functions

  1. Participate in admission and discharge planning, and the development of care plans.
  2. Coordinate the overall psychosocial care plan for residents.
  3. Provide support and advocate for resident/patient and their family.
  4. Maintain knowledge of community resources including the arranging of interpreters for residents/patients with English as a second language or with no understanding of English.
  5. Assist residents/patients with financial and legal matters i.e.: POA, applying for Medical Assistance, referrals to lawyers, referrals to funeral homes for preplanning arrangements, guardian/conservator.
  6. Coordinate provision of services, interventions for grief, bereavement and end of life issues.
  7. Inform residents/patients, families and responsible party of their rights.
  8. Demonstrate knowledge of federal and state regulations as well as community policies and procedures as they apply to the position and participate in on-going education.
  9. Coordinate the discharge planning for residents/patients to any destination including the home health services, medical equipment, meals and other supports for a safe and successful discharge.
  10. Perform other duties, tasks and/or projects as assigned.

Qualifications Preferred

  • Related coursework in social work or psychology
  • Hospital or nursing home experience
  • Experience with geriatric population

Knowledge, Skills, and Abilities

  • Knowledge of medical setting and terminology.
  • Knowledge of applicable laws and regulations.
  • Knowledge of community resources.
  • Strong verbal and written communication skills.
  • Ability to intervene in crisis.
  • Ability to work effectively with multi-disciplinary teams.
  • Ability to read, write and communicate in English.
  • Ability to draw conclusions from written or computer generated materials.
  • Ability to make decisions from limited information.
  • Ability to report information, make public contacts and handle multiple priorities.
  • Ability to make non-routine or unexpected judgments and implement recommendations/plans by coordinating persons and/or other resources.